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SERVICE DEPARTMENT

Our Location

St. Charles CDJ
1611 E. Main Street
St. Charles, IL 60174

Service: 844-568-5947
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Service Hours

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Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

  • Shuttle Service
  • Drop Off Service
  • Mopar Performance Parts
  • Mopar Mopar Accessories
  • Free Wifi
  • Saturday Service

‡Discount on available Mopar accessories and Performance Parts for FCA US LLC vehicles. Maximum value: $200.00. Visit Mopar.com for complete warranty details and a copy of applicable warranties. Percentage-off may not be available on installation price. Customer is responsible for local tax and Shop Supplies fee. FCA US LLC vehicles only.

Expires 12/31/2020

**Must present coupon when the order is written. Maximum value: $200.00. Discount applies to regular retail pricing and includes both parts & labor. Not valid with other offers. Not valid on the sale of tires and batteries. Not valid on special order items. Offer valid at participating dealerships only. Customer is responsible for local tax and Shop Supplies fee. One coupon per vehicle. See Service Advisor for complete details. Valid for most makes and models.

Expires 12/31/2020

#Not valid during the “Buy 3, Get the 4th for $1” Promotion. Available on select tires at participating dealerships. See your Service Advisor for details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram and Mopar are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Tire  Rotation : $5 Off
Tire Rotation

$5 Off

Rotate four tires. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Front-Wheel Alignment

$10 Off

Precision-set front end. Additional labor and parts may be extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Four-Wheel  Alignment : $10 Off
Four-Wheel Alignment

$10 Off

Precision-set front end. Inspection of rear axle alignment. Additional labor and parts may be extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Tires On Sale

$5 Off Per Tire

All name-brand tires we sell, including Goodyear, Michelin, Continental and more. Mounting and balancing extra. Purchases limited to available inventory. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Brake Pad <br> Or Shoe Replacement : $99.95
Brake Pad
Or Shoe Replacement

$99.95

Front or rear disc brake pad or shoe replacement with Mopar/Magneti Marelli Brakes (semimetallic). Inspect rotor, drum and caliper (refacing/machining extra). Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Front Or Rear Brake Service <br>With Machining Rotors : $229.95
Front Or Rear Brake Service
With Machining Rotors

$229.95

Front or rear disc brake pad or shoe replacement with Mopar/Magneti Marelli Brakes (semimetallic). Refacing/machining rotors or drums. Inspect calipers. Check brake fluid level. Road test vehicle. Some vehicles may be higher. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. Magneti Marelli is a registered trademark of Magneti Marelli S.p.A. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Multi-Point Inspection : FREE
Multi-Point Inspection

FREE

Inspection of these and additional items not listed: tires/tire pressure. Windshield wipers. Exterior lamps. Cooling system mixture/leaks. Air filter. Fluid levels. Belts/hoses (excludes timing belt). Price does not include repairs, which may be required after inspection. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Air Conditioning  Check : FREE
Air Conditioning Check

FREE

A/C system performance check. Refrigerant and testing components for leaks are extra. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Charging System Test : $29.95
Charging System Test

$29.95

Battery test. Voltage regulator test. Alternator/generator test. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Cooling System Service <br>Drain/Replace : 10% Off
Cooling System Service
Drain/Replace

10% Off

Inspection of hoses and belts. Antifreeze replacement (1 gal max). Pressure test system. Must present the original coupon upon arrival for initial service. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC.

Expires 12/31/2020

Bonus Coupon Discount : 10% Off
Bonus Coupon Discount

10% Off

Discount on service and/or parts purchases. Total purchase must be $15 or more. Redeemable at our dealership only. Not applicable to previous charges or existing accounts. Not redeemable for cash or body shop repairs. Must present the original coupon upon arrival for initial service. Not valid with other offers. Customer is responsible for local tax and Shop Supplies fee. Valid for most makes and models. See Service Advisor for complete details. ©2020 FCA US LLC. All Rights Reserved. Chrysler, Dodge, Jeep, Ram, Mopar, SRT and HEMI are registered trademarks of FCA US LLC. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. Maximum Value: $50.00

Expires 12/31/2020

Meet Our Service Staff

Service Manager Nick  Cardona
X
Service Manager
Nick Cardona
Service Advisor Randy  Kennedy
X
630-513-5353, Ext. 136
How long have you been employed at ST CDJ?
Started 2013
How long have you been in the Car Business?
Since 1979
Hometown
Plainfield, IL
Hobbies
Gardening
Favorite Sports Team
Manchester Soccer
Favorite CDJR Vehicle
Grand Cherokee
Favorite Food
Salad
Favorite Song
It Is Well
Favorite Movie
The Notebook
Favorite Vacation Spot
England
Service Advisor
Randy Kennedy
Service Advisor Eddie  Iniguez
X
630-513-5353, Ext. 110
How long have you been employed at ST CDJ?
Started September 2018
How long have you been in the Car Business?
Since June of 1989
Hometown
Long Beach, CA
Hobbies
Skateboarding
Favorite Sports Team
Los Angeles Dodgers, Lakers, and the Denver Broncos
Favorite CDJR Vehicle
Ram Trucks
Favorite Food
Tacos
Favorite Song
How Ya Like Me Now
Favorite Movie
Tombstone
Favorite Vacation Spot
San Diego
Service Advisor
Eddie Iniguez
Service Advisor David  May
X
630-513-5353, Ext. 107
How long have you been employed at ST CDJ?
Started February 2016
How long have you been in the Car Business?
Since 2007
Hometown
Big Rock, IL
Hobbies
Motocross
Favorite Sports Team
Bears
Favorite CDJR Vehicle
Charger
Favorite Food
Pizza
Favorite Movie
Step Brothers
Favorite Vacation Spot
San Diego, CA
Service Advisor
David May

Contact Information

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Alex and John were wonderful while working with us in purchasing our first Jeep Wrangler. Fun atmosphere, and had a great time ringing the bell! Thank you for the experience!

- Stephanie H, Google

We came in looking at a Chrysler 300s. Our sales consultant was Jake Calistro he was personable, answered all of our questions well, and was pleasant to negotiate with. If your planning on buying a car he’s your guy.

- Katrina, Google

I had a wonderful experience with my Jeep purchase yesterday! My sales person Jeremy Taylor was knowledgeable, friendly, professional, and most importantly for me not "pushy". The dealership was clean and comfortable, and all the staff made us feel welcome. I especially appreciated the Manager...

- Jennifer, Google

Wow what a great experience I had with Dan and Manny buying my first car here. I’ve been to 2 other dealerships previously and I didn’t feel the warm, consultative and trustworthy approach. I’ll always go to this dealership as long as I have a Jeep and will always work with Dan and Manny....

- Matthew, Google

5 star experience from my salesman Alex Gracia from beginning to end. This is my second dodge purchased from here and probably wont be my last. The sales staff really worked within my budget and understood my positioning on cost with no pressure from them at all. After purchasing my vehicle they...

- Woodson, Google

Edmund was amazing! He answered every question I had about the Jeep and showed me the works of it. Process was super easy and everyone there was super nice!

- Gabrielle, Yelp

Just bought a car yesterday and the service was absolutely AMAZING! Got such a spectacular price on our 2019 Dodge Durango R/T. Highly recommend Greg (sales rep). He worked with us on getting the best deal we possibly could.

- Melissa, Yelp

Jake was a pleasure to work with. He was very very knowledgeable and friendly. We would most definitely come back to work with him again!!

- Bill, Dealer Rater

I recently bought a 2019 Dodge Charger RT and Greg Harshbarger was a great help in assisting me on purchasing basically a brand new car! He was very attentive and made sure all my needs and wants were met. St Charles CDJ was an excellent dealership and I recommend going here if you are going to...

- Dylan, Yelp

I have been car shopping online for a while and decided to stop in to St Charles CDJ today to hopefully get out of my current vehicle and into something much nicer and newer. I was met at the door by Mike Zegar. After explaining to Mike what I was looking to do he set up a test drive. After 2...

- TJ, Yelp

This is our second car purchased from this dealership within the last 5 years and both times our needs were met as far as quality and price. Everyone in the dealership was friendly and the atmosphere was enjoyable with music. Jeff our salesman was not over bearing and made us feel comfortable...

- Scottiex68, Dealer Rater

Service Staff assisted was great. Was quick and efficient. Very professional and straight to the point. Checked on a few other thing as requested in a timely manner.

- Nwong, Dealer Rater

Really enjoyed the purchasing experience here. Dan was amazing and helped me navigate the buying process for my Jeep Renegade. He was very professional and friendly. I love my new Jeep. Thank you!

- ahaught88, Dealer Rater

The entire staff at St. Charles Chrysler Jeep Dodge made my car buying experience very smooth from start to finish. Chris Mancari was great, and Dave Zegar who also assisted, was great, as was Zurhi in the finance department..Thank you all !!!

- Rddfire1517, Dealer Rater

Want to give a huge thank you to Peter Wong n Jose for helping my son get into his 1st car

- CJH, Dealer Rater

Best car buying experience ever! My husband and I love our 2020 Grand Cherokee! Alex was absolutely amazing, very detailed, super understanding and very patient with us from the beginning to end. Friendly and honest team. I highly recommend this dealership!

- Tiffany, Dealer Rater

I would definitely recommend St Charles Chrysler Dodge Jeep Ram. Sales, Service and Finance were terrific. Anything I needed or had a question, they were there for me.

- JW, Dealer Rater

Dave is a great salesman, he helped me find my new Ram Rebel. Very professional and helpful with my car buying experience. From test drive to delivery Dave listened to my needs and did his best to make it happen.

- Jose C., Dealer Rater

First experience with this dealership. We had a very nice experience and I am very happy with my new Grand Cherokee. I will highly recommend this dealership to anyone interested in purchasing or leasing a new vehicle. Thank you!

- Johnalarocca, Dealer Rater

Edmund was extremely kind and patient with me. I asked many questions as this was my second Jeep purchase in 15 years and many things have changed. He was very thorough as well as professional and made everything very clear. He made this purchase a very happy buying experience. He made himself...

- Myrtice B., Dealer Rater
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