St. Charles CDJR Smart Search Icon

Testimonials

Google
Stephanie H
Full Star Full Star Full Star Full Star Full Star
6-19-2020
Ring the Bell

Alex and John were wonderful while working with us in purchasing our first Jeep Wrangler. Fun atmosphere, and had a great time ringing the bell! Thank you for the experience!

Google
Katrina
Full Star Full Star Full Star Full Star Full Star
6-20-2020
He's Your Guy

We came in looking at a Chrysler 300s. Our sales consultant was Jake Calistro he was personable, answered all of our questions well, and was pleasant to negotiate with. If your planning on buying a car he’s your guy.

Google
Jennifer
Full Star Full Star Full Star Full Star Full Star
6-25-2020
Wonderful

I had a wonderful experience with my Jeep purchase yesterday! My sales person Jeremy Taylor was knowledgeable, friendly, professional, and most importantly for me not "pushy". The dealership was clean and comfortable, and all the staff made us feel welcome. I especially appreciated the Manager being aware of a Corporate Discount I had available and offering it up front before I even mentioned it. I had been working with 5 dealerships recently and not one other even came close to the honesty and sincerity I felt here. Thank you! I will be recommending your dealership to my friends and family!

Google
Matthew
Full Star Full Star Full Star Full Star Full Star
6-16-2020
WOW

Wow what a great experience I had with Dan and Manny buying my first car here. I’ve been to 2 other dealerships previously and I didn’t feel the warm, consultative and trustworthy approach. I’ll always go to this dealership as long as I have a Jeep and will always work with Dan and Manny. Both awesome guys! If you want a Jeep go to this dealership. No hassle, no BS, and most Importantly I want to go back because they will take care of me. Like

Google
Woodson
Full Star Full Star Full Star Full Star Full Star
6-17-2020
5 Star Experience

5 star experience from my salesman Alex Gracia from beginning to end. This is my second dodge purchased from here and probably wont be my last. The sales staff really worked within my budget and understood my positioning on cost with no pressure from them at all. After purchasing my vehicle they even put brand new brakes and rotors all the way around. Due to it being used and the brakes were not up to standard they truly lived up to their implied warranty in full with no cost to me and Alex helped me every step of the way. While waiting all the staff checked on me to make sure I was good offering waters etc., while sanitizing the seating area every 5 to 10 minutes. A plus experience and a plus staff.

Yelp
Gabrielle
Full Star Full Star Full Star Full Star Full Star
6-24-2020
Super Easy and Super Nice!

Edmund was amazing! He answered every question I had about the Jeep and showed me the works of it. Process was super easy and everyone there was super nice!

Yelp
Melissa
Full Star Full Star Full Star Full Star Full Star
6-20-2020
AMAZING

Just bought a car yesterday and the service was absolutely AMAZING! Got such a spectacular price on our 2019 Dodge Durango R/T. Highly recommend Greg (sales rep). He worked with us on getting the best deal we possibly could.

Dealer Rater
Bill
Full Star Full Star Full Star Full Star Full Star
6-19-2020
Definitely Coming Back

Jake was a pleasure to work with. He was very very knowledgeable and friendly. We would most definitely come back to work with him again!!

Yelp
Dylan
Full Star Full Star Full Star Full Star Full Star
6-17-2020
Charger Time

I recently bought a 2019 Dodge Charger RT and Greg Harshbarger was a great help in assisting me on purchasing basically a brand new car! He was very attentive and made sure all my needs and wants were met. St Charles CDJ was an excellent dealership and I recommend going here if you are going to purchase a new car.

Yelp
TJ
Full Star Full Star Full Star Full Star Full Star
6-13-2020
Shopping For A While

I have been car shopping online for a while and decided to stop in to St Charles CDJ today to hopefully get out of my current vehicle and into something much nicer and newer. I was met at the door by Mike Zegar. After explaining to Mike what I was looking to do he set up a test drive. After 2 test drives, I found the vehicle I could potentially leave with. After some negotiating, we came to an agreement on price. I never felt like Mike (sales), Sam B. (the GM) or John R. (Finance) were pushy, or tries to fed me lines. It was a seamless process from start to finish. I am very happy with St. Charles Jeep, and my new 2019 300S. I will recommend them to all my friends for any car purchases from here on out. Thank you all again for making the car buying process simple and painless!!

Dealer Rater
Scottiex68
Full Star Full Star Full Star Full Star Full Star
6-13-2020
Second Time Around

This is our second car purchased from this dealership within the last 5 years and both times our needs were met as far as quality and price. Everyone in the dealership was friendly and the atmosphere was enjoyable with music. Jeff our salesman was not over bearing and made us feel comfortable with staying within our budget and choice of cars. Jeff made this experience pleasurable and we will be back again soon!

Dealer Rater
Nwong
Full Star Full Star Full Star Full Star Full Star
6-12-2020
Service Was Great

Service Staff assisted was great. Was quick and efficient. Very professional and straight to the point. Checked on a few other thing as requested in a timely manner.

Dealer Rater
ahaught88
Full Star Full Star Full Star Full Star Full Star
6-12-2020
Love My New Jeep

Really enjoyed the purchasing experience here. Dan was amazing and helped me navigate the buying process for my Jeep Renegade. He was very professional and friendly. I love my new Jeep. Thank you!

Dealer Rater
Rddfire1517
Full Star Full Star Full Star Full Star Full Star
6-4-2020
So Smooth

The entire staff at St. Charles Chrysler Jeep Dodge made my car buying experience very smooth from start to finish. Chris Mancari was great, and Dave Zegar who also assisted, was great, as was Zurhi in the finance department..Thank you all !!!

Dealer Rater
CJH
Full Star Full Star Full Star Full Star Full Star
5-28-2020
Huge Thank You

Want to give a huge thank you to Peter Wong n Jose for helping my son get into his 1st car

Dealer Rater
Tiffany
Full Star Full Star Full Star Full Star Full Star
5-27-2020
Best Car Buying Experience Ever

Best car buying experience ever! My husband and I love our 2020 Grand Cherokee! Alex was absolutely amazing, very detailed, super understanding and very patient with us from the beginning to end. Friendly and honest team. I highly recommend this dealership!

Dealer Rater
JW
Full Star Full Star Full Star Full Star Full Star
5-26-2020
Sales, Service, AND Finance

I would definitely recommend St Charles Chrysler Dodge Jeep Ram. Sales, Service and Finance were terrific. Anything I needed or had a question, they were there for me.

Dealer Rater
Jose C.
Full Star Full Star Full Star Full Star Full Star
5-22-2020
Listen To My Needs

Dave is a great salesman, he helped me find my new Ram Rebel. Very professional and helpful with my car buying experience. From test drive to delivery Dave listened to my needs and did his best to make it happen.

Dealer Rater
Johnalarocca
Full Star Full Star Full Star Full Star Full Star
5-19-2020
First Timers

First experience with this dealership. We had a very nice experience and I am very happy with my new Grand Cherokee. I will highly recommend this dealership to anyone interested in purchasing or leasing a new vehicle. Thank you!

Dealer Rater
Myrtice B.
Full Star Full Star Full Star Full Star Full Star
5-19-2020
Extremely Kind and Patient

Edmund was extremely kind and patient with me. I asked many questions as this was my second Jeep purchase in 15 years and many things have changed. He was very thorough as well as professional and made everything very clear. He made this purchase a very happy buying experience. He made himself available for future questions.

Yelp
Tim
Full Star Full Star Full Star Full Star Full Star
5-18-2020
Straight-Shooter

I would like to say something nice----a rarity these days. Recently, I purchased a Dodge Challenger Hellcat from St. Charles Chrysler, Dodge, Jeep & Ram. Jake, a sales person there with the help of his team were able to locate a car for me from another dealer so I could get the make and model I wanted. After procuring the car, I discovered that it did not have one of the options that was important to me---a great stereo. There was a moment where I was prepared to walk away from the deal. But, the GM, Sam went the extra mile to accommodate me and deliver a great stereo at no extra charge. Jake, Same, John and the contract guy (name?) were all great and went above and beyond to deliver what I wanted even when I was anxious and beginning to become frustrated. In the end, they sold a car, and I got what I was hoping for. This is the second car of bought from this dealer and I would recommend them to you. I would purchase from St. Charles Chrysler, Dodge, Jeep & Ram again. Let's be real, buying a car is generally not very much fun, and can be really stressful. They communicated with me throughout the process that took nearly a week due to the special circumstances, which made all the difference. The car is great and I love it~ On a side note--- I've had a really good experience in the Service department over the last 3 years as well. David M. always takes care of things and is a straight-shooter.

Dealer Rater
Pearly Brown
Full Star Full Star Full Star Full Star Full Star
5-8-2020
Pandemica

Well with the Pandemic. A oil change and tire rotation went faster than normal . Amazing thought the waiting area look new and refreshed and love the signs that it was sanitation

Dealer Rater
JW
Full Star Full Star Full Star Full Star Full Star
5-6-2020
Accommodating

I had a great experience. I would definitely recommend the St Charles Chrysler Dodge Jeep Ram dealership for service and sales. Everyone was very nice and accommodating.

Yelp
Cornell
Full Star Full Star Full Star Full Star Full Star
5-4-2020
Friendly and Super Helpful

I purchased my 2018 Grand Cherokee High Altitude from this place and found everyone to be friendly and super helpful!! Great experience and time.. upon delivery and to my surprise discovered my windows were tinted perfect to my liking!!!

Yelp
Taylor
Full Star Full Star Full Star Full Star Full Star
4-30-2020
Happy and In Love

Amazing!! Luis and Sam made sure I left HAPPY and in LOVE with my vehicle. I was going to settle until Sam could tell it wasn't my car that i LOVED and then they went above and beyond and put me in a car I never dreamed I'd have! *wipes tears off of phone*. The atmosphere is so fun and they are super dedicated to their customers! I was there 9 hours and was more stressed about keeping them late than anything else and they made sure i felt comfortable and well taken care of!!! I have already recommended this dealership to people!! I reached out to Luis about cosmetic enhancements (because why not) and he instantly replied and got back to me ASAP! Also- Luis went above and beyond and made sure i had the perfect picture before I left the lot! :) Go here !!

Dealer Rater
Tammey
Full Star Full Star Full Star Full Star Full Star
4-29-2020
Stay Safe and See You Soon~

I bring my wrangler in for oil changes and routine Maintenance , Dave is always very helpful and informative. he lets me know what needs to be done to keep my Baby running and of course keep me safe Thank you Dave and St Charles Jeep Stay safe and see you soon ! Tammey

Google
Ed S.
Full Star Full Star Full Star Full Star Full Star
4-21-2020
Couldn't Be Happier With My Purchase

Edmund Eusebio was a huge help for my mom, fiancé, and I. He was very patient with helping us choose a reliable car within our budget, as well as being knowledgeable about the car itself and financing. I love my car and couldn’t be happier with my purchase. Thank you St. Charles CDJ!

Google
Elliot
Full Star Full Star Full Star Full Star Full Star
4-18-2020
Not One But Two!

We’ve used STC CDJ, particularly Jake Calistro, in acquiring two vehicles (1 purchase, 1 lease)... I would HIGHLY recommend him and this dealership to anyone in the market for a vehicle. Staff was courteous, patient and willing to go the extra mile for customer satisfaction! We will absolutely look to come back here first when we need another vehicle!

Google
Amber
Full Star Full Star Full Star Full Star Full Star
4-10-2020
10/10

Had such a great easy experience with our dealer Jake Calistro, he was super friendly and laid back.. we were trading in a truck that had left us in a very bad position and the experience was not pleasant whatsoever with that purchase... so we were hesitant of course but he was so reassuring and understood our situation and needs. Jake helped get us the perfect truck and due to the stay at home order he even drove the truck TO US so we didn’t have to come back to the dealership.. He was so great that we have already recommended him to a few of our friends. 10/10 Great costumer experience. We are very happy with our new purchase!! Thank you Jake!!!

Dealer Rater
mariadamore27
Full Star Full Star Full Star Full Star Full Star
4-4-2020
Treated Like Family!

The personal from the manager to the last person were excellent I am recommending to everyone. I went in to buy a car of $3,900 I didn’t have not financing I was exhausted I came from 5 dealerships as a woman when you walk in place like these try to buy a car most place they treated me I don’t want to say the word terrible. But my friend recommended this place at 7:30 at night, I walked in everyone I say everyone were very nice warm and friendly not as salesmen as family warming welcoming. When I explained my situation they didn’t walk away from me and said oh we can’t help you or it is impossible at this time. They tried to find a way to help me with finance and give me a car not just any car but the car I wanted My son and I love the car We love Our car

Dealer Rater
Anita
Full Star Full Star Full Star Full Star Full Star
3-23-2020
Patient With Me

Jeff Jaskoske has been extremely patient with me in deciding to purchase my dream jeep! I appreciate his approach and he wasn’t pushy throughout my many months of looking. He was very helpful and would answer all of my questions. Definitely recommend working with Jeff if you’re looking to get a vehicle!!

Dealer Rater
mcnamara1973
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Alex Garcia was my salesman and I couldn’t be happier....

Alex Garcia was my salesman and I couldn’t be happier. Professional, friendly and extremely helpful. My best car buying experience ever. Thanks to Alex and everyone in St Charles Jeep

Yelp
Caroline
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Very Honest, Considerate, Friendly, and Patient

My partner and I were looking to trade-in our current 2018 Dodge Charger for a 2020 RT ScatPack model. We drove over an hour and a half to this dealership. Mike Zegar was our sales consultant. He was great! Very honest, considerate, friendly, and patient. He's not a pushy salesman, instead he listens to the wants and needs of the customer. We've dealt with a different CDJR dealership before and we did not get the same genuinely consideration as we got with Mike. He made the process as smooth as possible. I would highly recommend Mike Zegar to anyone looking for a CDJR salesman.

Dealer Sit
Eric T.
Full Star Full Star Full Star Full Star Full Star
3-2-2020
Pleasant Experience

I was just out looking for a good used Grand Cherokee and saw one on cars.com at St Charles CDJR. Went out to look at it and was introduced to Alex Garcia. Got the deal done and out the door in good time. I’ve got to say it was a very pleasant experience from the moment I walked in the door till I drove away with the newer Jeep. Alex was good to work with along with the rest of the staff. Keep up the good work.

Dealer Rater
Flippen71121
Full Star Full Star Full Star Full Star Full Star
2-29-2020
Mike Zegar was wonderful!!

Mike Zegar was wonderful!! Helped us get our payments down to where we needed them, and was honest and up front about everything! Dealership was great, warm, friendly and showroom has an awesome atmosphere!!

Google
Amanda K
Full Star Full Star Full Star Full Star Full Star
2-24-2020
Attention to The Small Things

Jeff and John were great to work with to get me my dream car (2020 Grand Cherokee)! I traded my car in and I thought that I had cleaned everything out. But on Sunday I realized I had forgotten a push pin that is very sentimental to me (it was my uncles, who has passed). I went in and a nice gentleman took me over to their other lot and it wasn’t there. My heart sank. He got on the phone and called where it was getting cleaned and we went right over. The push pin was still in the car. Thank from the bottom of my heart.

Dealer Rater
td4morrow
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Absolutely one of my best car buying experiences in 40...

Absolutely one of my best car buying experiences in 40 plus years! Very knowledgeable, professional and nice staff. Felt very comfortable throughout the entire process. Have been sharing my experience with family and friends. Sam is a wonderful salesman and I was happy to work with him.

Google
Dusten K
Full Star Full Star Full Star Full Star Full Star
2-17-2020
Options Are Everything!

Mike Zegar at St Charles Dodge Jeep and Ram was awesome! Worked through multiple options to land me at the right payment. Great guy and was very helpful with everything. Ask for Mike if you are in the market for a new car or truck!

Dealer's site
Gregory D.
Full Star Full Star Full Star Full Star Full Star
2-15-2020
MOPAR Fans Unite

I was in the market for a Dodge Durango R/T and St. Charles dodge had a lot of them to choose from. My sales guy Alex was very knowledgeable on the Durangos. Which was a big help in choosing the right one for me. And Mr finance himself John Rizdy help me to get right finance that I wanted. I will be sending my fellow Mopar fans to St. Charles Dodge.

Faceboook
Anthony P
Full Star Full Star Full Star Full Star Full Star
2-4-2020
Felt Welcomed

Last week I purchased my Jeep Grand Cherokee from St. Charles CDJR and overall it was a great experience. From the moment I walked in, I felt welcomed by the entire staff and most importantly my salesman Jeffrey A. who went above and beyond to meet all my requests. Jeff made the entire process as quick and smooth as possible and even set me up with his brother for car insurance, who got me a great deal also. I would definitely recommend this dealership for your needs if searching for a new/used Jeep!

Hope Quillin
Full Star Full Star Full Star Full Star Full Star
2-3-2020
Helpful, Educational, and Friendly

Jake Calistro was an amazing salesman.. he went above and beyond to not only find a vehicle which met all our needs, but he also was very friendly, personable and made us feel comfortable! A huge shout out to John Hutton as well, he spent a lot of time with us sharing a lot of valuable knowledge that lead us to our purchase. This dealership is one of a kind. Very friendly, helpful and kind .. never will buy a vehicle any where else but here ..

Jill A.
Full Star Full Star Full Star Full Star Full Star
2-2-2020
Thrilling AND Caring Experience

I had a great experience buying my Jeep Wrangler from this location. Lucas was our sales rep with support from the GM Sam. Both were professional, friendly, and I felt honest. Lucas has great follow up! We had a few items that service needed to provide, and when we were not contacted by service, Lucas was on it! Even offered to deliver them himself. They were true to their internet price which was not the case of another Jeep dealership we visited. This was key. I like everything to be upfront and I felt Lucas was working hard to get us a deal, and the jeep that would make us happy. It was late at night, so the only thing was we did not have a chance to go through all the features of the vehicle and how to operate apple car play etc. But Lucas said I could stop by at my convenience and he would take me through everything. And yes, the celebration after the purchase with the song and bell ringing was a very nice touch! I would recommend purchasing a vehicle from here, and using Lucas!

Karla R
Full Star Full Star Full Star Full Star Full Star
1-30-2020
Above And Beyond

Alex and team went above and beyond to get me in my dream car!! Thank you for the great service and honoring our handshake deal!! I’d definitely recommend you to my friends and family looking for a great experience buying a car!!

Dale Tatroe
Full Star Full Star Full Star Full Star Full Star
1-27-2020
Recommended

This was an amazing experience. Lucas knew what I wanted and was able to make it happen. I would highly highly recommend doing business here. I'd also like to thank Peter for making my experience so great!! Thanks guys!

Danille Denning
Full Star Full Star Full Star Full Star Full Star
1-25-2020
Car Buying Made Painless

Just bought a Dodge Grand Caravan from this dealership over the weekend. Had a wonderful experience. Buying a car can be painful but Alex A. & Peter W. truly made the whole process enjoyable and easy. I was able to walk away feeling good about my purchase and more importantly respected. Thanks you guys! Keep up the good work! Would highly recommend St. Charles CDJR for anyone in the market for a new car.

John S
Full Star Full Star Full Star Full Star Full Star
1-13-2020
Happy Customer

Worked with Peter and Dave and had a great experience. We paid a fair price and there was no hassle! We're very happy with our van!

Sydney W
Full Star Full Star Full Star Full Star Full Star
1-6-2020
Super Friendly

I had an amazing experience buying my first car thanks to José. Everybody was extremely friendly, Jose and Manny helped accommodate me with everything I needed. I feel extremely confident and happy with my purchase and would highly recommend.

Ellen H
Full Star Full Star Full Star Full Star Full Star
1-6-2020
Exceeded Expectations

Two words- EXCEEDED EXPECTATIONS. From the moment we walked in , we were acknowledged from across the dealer, than greeted once at the desk. Our sales & leasing consultant JEFFREY JASKOSKE is the reason I am writing this review. He listened to our wants, budget, expectations and went beyond we expected. Very professional in demeanor, speech and most significantly- knowledgeable about JEEP vehicles. A dealer can hire anyone to read specs of a vehicle from a paper and sell a car but Jeff showed actual enthusiasm and knowledge about the models! It is of utmost importance especially when making a large desicion/purchase such as a vehicle- that we trust the intention of the sales person and overall dealer itself. No pressure, didn't try to sell us something out of our range, literally listened to us and took the time to take us through various vehicles, gave us our space, and we left with a vehicle (Jeep Latitude) that we did expect to afford. We have told everyone of your excellent service and will continue to do so. Make the drive out there, ask for Jeff and I guarantee you will leave with a car you want and deserve. Great people to do business with, very professional, great offers! Thank you kindly we hope to see you again for our next purchase in the upcoming year. Happy Holidays!

Nicole B
Full Star Full Star Full Star Full Star Full Star
12-10-2019
Taken Care Of

Jose Cruz was the best. Got us a great deal, shared toys with our son, provided delicious snacks and pizza, and worked hard to accommodate what we needed. He was family friendly and down to Earth. Very happy with the service. This is an awesome dealership. We will be driving off with a new 2020 Truck. Thanks Jose!

Ed N
Full Star Full Star Full Star Full Star Full Star
12-3-2019
Respected

From the moment you arrive, there’s nothing but the upmost respect! Everyone was very professional, but also made you feel at home. Our salesman Edmund was even kind enough to go out to his car and borrow me his iPhone charger! I didn’t feel pressured to buy, as most dealers make you feel l. I committed to purchase at my own terms and received practically what I was asking for! Thanks to everyone who helped make this car purchase possible! Highly recommended!

K Lang
Full Star Full Star Full Star Full Star Full Star
12-3-2019
Someone They Can Trust

I was sick of being lied to and given the runaround, with a long wait at other dealership. This dealer is amazing and better than all the rest. Great price, Great Value and always a short wait time. They will tell you how it is, fair price and schedule you accordingly.

Jaze
Full Star Full Star Full Star Full Star Full Star
8-18-2017
Great experience

We worked with Pranav and he was very gracious about the whole experience. He was very open minded about our budget and worked to accommodate our needs. We got the car and they were more than willing to match and beat a competitor's price by a good margin.