My husband and I honestly had have no complaints! We were new to the car buying experience. We were assisted by Austin and he was very helpful and patient. We left with the car that we wanted for an awesome price! We received awesome service and everyone was helpful and friendly. 10 out of 10! We will definitely be going back! We love that there is a small celebration when a car is sold as well! It makes you really feel like they are just as happy as you are. Love Love Love!!!
Austin and Sam helped me get into a jeep compass. very happy with them working with me and finding the vehicle that i really wanted. they also are very kind and understanding very respectable dealership and employees.
On March 13, 2018, I went to St. Charles Jeep, for the first time, to check out a 2016 Jeep Patriot Latitude. Prior to this, I've been in contact with Chuck Clohey for the past few months via email and text messages. He's been patient as I sift through different Jeep models that were available in the inventory. A few days before March 13, he was able to recommend a Jeep that I should definitely check out. So, I scheduled an appointment. I brought all the paperwork needed to buy a car just in case. Upon arrival, I was assigned to Edmund Eusebio as my salesman. Edmund was friendly, cordial, helpful, and honest. He was patient to show me the 2016 Jeep Patriot Latitude and it's features. And we took it for a test drive. I like that fact that he was not a pressure car salesman. He was honest and direct. He was patient during our negotiations. He answered my questions and really helped me with my inquiries. Of course, there was some back and forth expected between him and his manager. But in the end, I was satisfied with my numbers and I signed the papers. I am quite satisfied and happy with this dealer and my over-all experience. No regrets. A first class organization. I did come prepared with my research and expectations. All were met. And I am a happy proud owner of a certified 2016 Jeep Patriot Latitude. Look for Edmund if you're in the market for a Jeep.
Awesome staff! Please go see Austin he will take care of all your requests. The management is very professional and very kind. They aren’t just out to get your money unlike other dealerships, they care for their customers. I can’t recomend Austin enough. Highly recommend. 03-16-18 is the day my girlfriend and I walked out with a brand new Jeep and for once we are happy with a dealership.
My dad and I left super happy! We got a great deal and our sales person Jake was awesome!! Thank you so much for your help! We appreciated the time and help Jake and the staff provided for us!
I can't say enough about the service I received when I needed my jeep fixed. I was greeted by a very knowledgeable person that gave me an idea of what I was looking at to fix my jeep. His name was Ted. He was honest and very funny. He made an experience I was dreading a bit more enjoyable. The waiting room was very comfortable. The jeep was fixed in a timely manner and is still working. The price was surprisingly cheaper then what other private places said it would be. I highly recommend going to st Charles Chrysler dodge jeep for all of your service needs.
Thank you Alex, Gary, Chris and Manny for all your help! I walked out with the car I wanted! Couldn't be any happier �
My wife and I purchased a used van from Haley Beyer at St Charles Jeep Dodge. Haley is funny , articulate and "wise beyond her years". we had a little problem with the van, cosmetically (?), a couple of calls and a trip to the dealer and all is well again. Definitely the place to go for great used and new vehicles. no need for service yet- will update when that occurs. Chris, the used car manager, is great also. all around, a good experience of buying a used car.
Large selection of inventory and atmosphere is energetic and fun! Confetti cannons and choice of song when you purchase! Beats the usual car buying experience!
I'll admit I usually hate working with car dealers. I was lucky enough to meet Austin who took the time to show our family several vans. His patience and willingness to put up with two kids crawling over his desk was one of the key reasons we choose to do business here. If you're looking for a vehicle just go straight to Austin D.